ICCG provides IT Infrastructure Management Services (IMS) encompassing Planning, Optimization, Integration and Management of IT Infrastructure, thereby enabling companies to keep their business-critical applications and IT infrastructure running 24x7.
Our services enable businesses to free up time for their IT personnel, so they can align in more strategic roles for the business. Customers can enjoy freedom from the headaches of IT infrastructure management and confidence in having the right expertise, all at a reduced and fixed monthly cost.
We cover the length and breadth of IT Infrastructure Services including Planning, Optimization, Remote Monitoring, Messaging, NOC Support, Helpdesk, Technical Support, Server Management, Storage, Network Management, and Security Services.
ICCG's Managed Services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity—all with single point-of accountability.
Integrated service elements include:
ICCG's Application management can monitor mission critical applications such as:
- Infrastructure Managed Solutions
- Application Managed Solutions
- Database Support Solutions
- MS Exchange and Citrix
- SAP ECC, Idocs
- SAP B1, SAP BW, Netweaver
- Lawson M3
- Smart Office, Smart Client
- LBI, EMS (enterprise mobility suite), MEC, MAK
- MOS, DMP, SCP,APP, Vertex
- MySQL & MS SQL